Privacy Policy

Scope

This policy covers the website plumberellicottcity.com and its phone line, both published by Patapsco Plumbing, 2330 Mount Hebron Dr, Ellicott City, MD 21042. We advertise and connect calls. We do not carry out plumbing, and the independent plumbing service provider who picks up your call keeps its own privacy practices.

Nothing to type in

The pages have no forms, no sign-in and no shopping cart, so you are never asked to enter a name, an email or an address into the site. The only way to reach a person is the telephone.

What a browser visit leaves behind

Web servers typically note a visit: the device address, browser type, the pages opened and the time. We may count visits and look at which pages get read so that weak pages can be improved. These counts describe groups of visitors and are not used to build a profile of one person.

What a phone call shares

The number you ring from is visible to the line you dial and to the provider who answers. If you give a name, a street address or a description of the problem, the provider hears it, because that is how a visit gets arranged. Say only what the plumbing problem needs. Skip payment card numbers and anything unrelated.

Why information is used

• Putting you through to a provider and helping set up a visit.
• Seeing which guides and service pages are useful.
• Keeping the site secure and available.
• Replying to mail sent to support@plumberellicottcity.com.

Who else receives it

We do not sell personal information about visitors. Details travel to the provider handling your call, to companies that host or maintain the site, and to authorities when a legal duty requires it. Once you are talking to the provider, its own rules apply to what it does with your details, so ask the provider directly.

Browser storage

Measurement or display tools may leave small files in your browser. Block or clear them in your browser settings; the pages should keep working. Where a page offers a setting, it will say what the setting controls.

Asking us about your information

Write to support@plumberellicottcity.com to ask what we hold, to have something corrected or removed, or to ask us to stop a use. We reply within a reasonable period. Information held by the provider has to be requested from the provider. Maryland residents and others may have rights under state law, and we will respect the ones that apply to us.

Younger visitors

The site is written for adults who own, rent or manage a building. We do not knowingly collect details from children.

Protection and retention

We take sensible steps to protect the site, yet no website or phone network is entirely secure. Information is kept while it still serves the purposes above or while the law asks us to keep it.

Updates

Revisions will appear on this page with a new date. See also the terms of service, the about page and the contact page.

Policy dated November 2026.